Had our yearly generator maintenance scheduled and then the night before appointment it gets canceled, with no explanation. I called several times and left a voicemail. They haven’t answered the phone once. I’m not sure how this company still runs when they don’t return calls or answer the phone.. it’s baffling. I called a different company and they answered immediately and will be here tomorrow for our maintenance!

I didn’t realize I was getting the oil changed on a Bentley. They know people paid for the generator so they can try to rip people off…. I bought the generator for my family not because I had money to throw away. They didn’t lock it up or put the setting back to how I had them. And it looks like they messed up the casing around the generator It is not back together right. I’m getting alerts saying my generator won’t turn on if the power goes out. Almost 400 dollars for a quick oil change is nons

Not reputable. They installed the gas line from my new meter to the generator as shown in the photo, directly under a drip line from my AC. This caused the gas line to corrode and leak, could have burned down my house! Even with 2 annual service visits (which I paid hundreds of dollars for) they did not discover the damage which was due to improper installation. Then, they charged me over $400 to repair their mistake. The owner of the business is never available and never returns my calls. STAY