In 2017, the previous owners of the house we bought, had a French drain and sump pump installed. There was no sign of water, dampness or mold/musty smell. That was one factor for our decision to buy it. May 2026 my husband noticed the sump pump had not run with the recent rain we had. I called Ark Basement Svcs and they got us on the schedule for the following week, on a date that worked for us. Bob came out on our scheduled date, performed a few tests & discovered the pump had gone bad. (He bro

ARK Basement Services did a wonderful Joe on my garage. Grime meeting with Joe Ross to the team if Ray and Logan everything went smoothly. I’m very happy.

I wouldn’t recommend this company for anything. I need and interior French drain. They came and installed the drain in my finished basement, but I had to argue with the owner to get my carpet and steps to be put back together. They also cut the studs out of my wall and that was never mentioned to me. In all that the owner claimed he showed me pictures of what the work would include, but that was a lie! It was on my ring camera when we spoke and met. The worst 7,000$ ever spent! Don’t ever use th

Called Jim at 645 am with an a question and same day timeline. He answered (himself!) and was happy to help.

The job was explained correctly, so I knew what to expect. The guys were good workers and were done in two days. I was very satisfied!

I want to thank Bob for coming out to reattach a pipe to my sump pump as soon as possible. He did a fantastic job. I’m sure it will stay bonded. Bob does an excellent job every time. Thanks Bob.

As new homeowners we were not expecting to need to address water in our basement so soon into owning our home. Jim and his team at Ark Basement Services came recommended and after doing a walk through, and getting a thorough explanation of the work to be done, we booked an internal French drain service. The team was prompt, thorough, communicative, and efficient during the work period. We have had several rainstorms since the drain was installed with no water coming into our basement, which has

Bob got out here promptly same day to address an issue we saw over the weekend. 5/5 would recommend again!