Honesty, great service and prices! Thank goodness I came across Louis and his team on FB Marketplace. He took the time to educate me and help me decide between a Louisiana Pellet Grill and an Oklahoma Joe Dual Pellet Smoker and Grill. We chose the Oklahoma Joe and absolutely love it. Louis answered all of my questions on the first smoke and made sure were set moving forward! Thank you!!!

This may be the best customer service we ever had! Louis is a genuinely great person that gives top notch service. He makes you feel like you’ve known him your whole life. We got a great deal on our grill but I’d pay more just for the great service. If you need a grill, grill accessories, or wood come here! It’s worth a drive and I can guarantee you will not find better customer service. Thanks Louis “ Rocky Top you’ll always be home sweet home to me. Good ol Rocky Top Rocky Top Tennessee 😂.

If you haven't had the chance to visit the smoke box you're missing out on an experience. The owner Louis is likely one of the nicest people you'll meet. Family man, friendly, knowledgeable and professional business man. I was looking for a place to buy Pecan wood to smoke a whole Salmon. Came across The Smoke Box, Louis recommended I try Peach wood, I was also looking for better charcoal and again Lou came to the rescue. I was really impressed with his customer service. He didn't try to up sale