Smart Home Security, LLC - Home Security in Cary, NC
Home Security
4.8
441 Reviews
5 ★
4 ★
3 ★
2 ★
1 ★
Customer Reviews
I’m convinced that this company runs scams. I cancelled my service within the first 24 hours of having it. I called ADT to kick off the cancellation, which they acted promptly. And they informed me that I should call this company to initiate the refund process. I called Cameron Sawyer and left an email, to which he did call back and ask questions regarding why I wanted to cancel. He stated that he would complete the process on their end and make an appointment for someone to come and pick up the
My contract ended this month. They called me in the spring to ask if I would like to renew my contract and I stated that I was not interested, as this is a very useless service. They didn’t communicate this and Cameron Sawyer doesn’t respond to emails or phone calls to ensure the contract is cancelled, so they can charge you on a monthly basis. Stay away!
This company has called me 50-60 times. I have home security already, asked to be removed from their call lists. Continue to get calls. PLEASE STOP calling me.