Iwatch Security - Home Security in Cary, NC
Home Security
4.9
416 Reviews
5 ★
4 ★
3 ★
2 ★
1 ★
Customer Reviews
Iwatch Security was acquired by Frontpoint and immediately customer service became atrocious and features of my Alarm.com platform and security implementation became unusable.
This company now just like ADT and other nationwide providers and should be avoided at all costs.
Also, the 5 star reviews are from prior to the sale of this company to Frontpoint. A quick Reddit search will show overwhelmingly negative experiences with this company and Iwatch is now just another arm of them and are not
John was our installer/technician and did an incredible job. Brian was our salesman and was excellent to deal with. We got everything he promised at a great price and I did shop around. John totally and clearly explained operations and has quickly responded to my lack of tech skills since installing. We also got a smart lock we hadn’t planned on and he had it on the truck. Definitely recommend!!
Cant say enough positive things about Iwatch Security! Tom is is the best in the biz. He is extremely knowledgeable, courteous, and trustworthy. The team that came out and did our install (Raphael) was extremely helpful in getting our service set up. We feel extremely comfortable handing over our security needs to Iwatch. It is one of the easiest decisions we have made this year! Highly recommend!