My Powerwall went out back in November of last year. After realizing and contacting Tesla, representative at Tesla contacted Parrot Solar on my behalf to replace my Powerwall. Until February, there were no updates and when I contacted Tesla again, they stated that Parrot Solar received replacement Powerwall and I should contact them. After I contacted Parrot Solar, they were fast to send someone to look at my Powerwall. Technicians who came to evaluate my Powerwall said that everything seems OK

I needed my solar panels removed and reinstalled as I having my roof replaced. My original solar installer had been purchased and subsequently closed so I was pleased to find Parrot. They were professional and worked well with my roofer to coordinate the work.

Parrot Solar took longer than expected and communicated poorly. Nine panels and an inverter, no storage, took 12.3 months from signing contract to completion. During the installation a lack of communication was frustrating. After completion, my negative review instigated some follow-up communication which inspired me to increase my initial rating and amend my comments. Updates during the project required me to contact Parrot Solar, usually multiple times, before I'd get a response. Many del