Extremely disappointed with my experience, and it seems others have had similar issues since the Rain Pros transition. Communication was very poor—I couldn’t get ahold of anyone in the office despite multiple attempts. What should have been a simple spring activation turned into a long delay for a basic repair, putting my landscaping at risk. I ultimately had to hire another company, who completed the work immediately. To make matters worse, I received a bill even though no service was actually

I'm a customer originally with Rain Pros since 2017, that got transferred to Mister Rai via some sort of sell off by Rain pros. Emailed Mister Rain in late April to report possible leak near one sprinkler head, ground continually soft, wet, no response and to check coverage for my newly replanted front, back and side yards that had dry areas after the replant. Called May 7 to re-report adding that 1 head is shooting mostly in the air, coverage of my newly replanted lawns is missing in several

the experience downgraded significantly after RainPro was acquired. (1) Spring tune up was delayed for 2 months, causing my lawn to die (2) No response with email, and hard to get hold with. For scheduling, it is usually a month out. will not recommend this company if you have drainage or irrigation needs.