Heritage Plumbing & Sewer LLC - Plumber in Naperville, IL
Plumber
4.7
40 Reviews
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Customer Reviews
Heritage Plumbing & Sewer did an excellent job on a very large, stressful plumbing project for us that involved jackhammering into the concrete slab under our kitchen to access pipes.
They were professional, detail-oriented, and easy to work with throughout the entire process.
Great communication, high-quality work, and very reliable. Highly recommend.
Subcontractor for permitted bathroom remodel in my home. Rough plumbing failed inspection. Final inspection failed due to plumbing. When installing Kohler shower kit, he insinuated we lost a part (parts that had not been touched after he and his team went through the boxes and put nothing back in the original boxes. When I said nothing has been touched he essentially said I don't know what to tell you. Readers- the part was installed by Heritage in the wrong place. We now have leakage from the t
It's been 8 months since Unity Renovation Network subcontracted our bathroom gut rehab to Heritage Plumbing & Sewer.
Right from the start I knew I should have asked them to leave, I knew we would have to take down a portion of our 1st floor ceiling to provide access to the drain assembly for the acrylic tub install, and the gentleman who seemed to be the boss ( he was a larger guy, I only say that because I do not remember his name) stood in the doorway the separates the dining room and kitchen
David and Paul of Heritage Plumbing are very honest, direct and professional. My husband Adam and I have used them for many different projects and we have been satisfied every time. They are licensed, bonded and insured and still offer fair prices. We were lucky to find them for our new to us house.
Response from the owner 2 weeks ago
I can't say enough good things about Heritage Plumbing! Dave and Paul are truly the most informative, affordable, and honest plumbers I've ever had the pleasure of working with. From the moment they arrived, they were professional and took the time to explain the issue in detail. Their pricing was transparent and incredibly reasonable, especially considering the high quality of their work. What really stood out was their honesty – they didn't try to upsell me on unnecessary services. If you're l
Excellent service. They could’ve charged us more for a bathroom and garage leak we had but they ended up charging us a reasonable amount. We’ll be using them again.
Liars and thieves.
I hired Dave and Paul, the owners of Heritage Plumbing, to change my water heater.
I have a well system, and they said I needed a special water heater to get the rotten egg smell out, “according to Dave and Paul.”
One month later, my water stinks worse than ever.
I paid the well company and my contractor to fix the problem, and they all said it was the water heater.
After multiple attempts to resolve this, Paul and Dave came to my house and proceeded to blame us.
They had to b