I was searching for someone local to repair my spa which was completely dead. Thankfully I discovered Flomaster and Ken. I called and he was here within the hour. He was very helpful and quickly diagnosed the problem and even had the parts on hand for the repair. Ken even took the time to check over the spa and answered my numerous questions on the upkeep and future repairs to an older spa. Thanks again, Ken!

Ken is an absolute gem. Despite his packed schedule, he made time to stop by and take a look at my hot tub. Within minutes, he accurately pinpointed the issue—something another repair company had completely missed, even after a full visit. Ken explained that the fix was simple once you understood the mechanics, and that it wasn’t something that required a professional like him to handle—so he didn’t even charge for the visit. That kind of honesty, expertise, and generosity is incredibly rare. I

Ken came out and replaced the circulation pump in our hot tub and then came out to replace one of our jet pumps a month later. He was on-time, professional and affordable. I will absolutely be calling him again if the need arises.