I picked this chimney sweep and fireplace service because the customer care stood out from my first phone call. From the start, the team was friendly, clear, and easy to work with. Jay came out for the first inspection and was personable, skilled, and very knowledgeable about chimney cleaning, fireplace repair, and overall hearth safety. We had not used two older fireplaces in our home for a long time because of repair problems and because they were hard to use. Jay explained a full plan to brin

I had Endurance Chimney Cleaning do chimney sweep work at my grandmother’s home, and the technicians were very patient and kind. They cleaned the fireplace and chimney really well, explained everything in simple terms, and never tried to upsell anything we did not need. Their pricing was very fair compared with other chimney sweep services around, and the whole visit felt honest, professional, and easy. Great service, and I will definitely use them again for future chimney cleaning and inspectio

We had our chimney and fireplace inspected for the first time, and a stainless steel chimney cap was installed. Our older chimney had gone many years without a check, and since we rarely use the fireplace, we did not realize how important a chimney inspection and proper cap were until recent rain started getting into the firebox. The online appointment process was easy and efficient, and it helped us get scheduled quickly before more wet weather came through Los Altos. All the work was handled p