I bought a zoeller pump from Lowe's to replace my failed one that caused my basement to flood 6 weeks ago... We literally just got the flood repairs finished this past weekend... New drywall, baseboards, carpet etc... This morning at 6am we woke up to the same situation as last... We determined it was a faulty pump and they quickly gave us a brand new one... Now they just informed me that it's ALL they are willing to do.. They won't pay for the plumber to return and install the new pump, they w

Have been very impressed with this company for a long time!

I highly recommend avoiding this place. The guy that answered my phone call was quite possibly the rudest person I have dealt with all year. Moreover, he managed to turn a simple inquiry into the most complicated of matters thereby revealing his ignorance and stupidity. Don't deal with these people. Avoid Derby City Pump & Valve. Blessings.