Purchased a brand new system in 2022, bad experience in 1st year with a few return visits needed. Horrible experience in year 1 getting them to add the shut off switch and UV light they promised. Now, less than 4 years later the unit has given me trouble every season and finally needs a full replacement. Calling customer service was no help, they hung up on us when we declined a $559 service quote plus hourly labor to diagnose. Do not recommend getting HVAC from this company, major nightmare a

I wouldn't even give a company this bad with customer service 1 star but you can't post unless you give a 1 star! My water softner needed service and they made an appointment to come to my house. They not only no-showed but they didn't even call to say they wouldn't be able to make the appointment.....TWICE! Yes, they no-showed and didn't call on two separate occasions! 10 thumbs down for this company so don't waste your time or money and again, TIME! If you need water softner service call C

Believe the 1-star reviews. This company should investigated by a government body. Oh wait, they already are! Two of them, actually. The only thing less reliable than the HVAC system was the information coming from customer service. If I wanted to be lied to on a weekly basis, I would’ve just gotten back together with my ex-girlfriend. Story time: • Two-year-old HVAC system (purchased and installed June 2024). • Monthly extended warranty payments. • Multiple breakdowns in less than two years.