Zip Moving and Storage - Moving Company in Arlington, VA
Moving Company
4.8
1231 Reviews
5 ★
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1 ★
Customer Reviews
Type: Full House Move
Estimate/Sales: Mark Hill's estimate was poor and oversold - only ~80% of my belongings ended on the truck. Luckily, my move was not too far away, and I was able to make return trips to move the rest. Also, they advertised that any unused materials would be refunded, but the movers either overused materials such as using multiple boxes unnecessarily or leaving them onsite, so I would not count on any refunds from that.
Experience: There was 1 "lead" who seemed to know eve
They were very fast, careful, and pleasant to deal with. I would use them again without hesitation.
Our experience with Zip Moving was a bit of a mixed bag. We had some difficulties leading up to the move (i.e., they were a no show) but once the actual movers arrived, four hours later, everything went smoothly and they did a great job. Zip Moving also handled the situation well afterward and made up for the earlier issues with a partial refund. We appreciate how they resolved things in the end.