I had a great experience working with Ben to get the perfect AV setup for my room, use case, and budget. He was super generous with his time letting me listen to music on different speakers in the showroom, and also for letting me borrow speakers and an amp to audition at home. It’s obvious that Ben really cares that you are happy with your purchase. You will be hardpressed to find this level of service and personal touch!

Doesn't call back when promises, Rushes you off the phone.

Ben is phenomenal. Spent hours with me listening to different sources, different amps, different speakers. Great customer support all the way through shipping and installation. Ended up buying 2 pairs of audiophile speakers and a 5.0 surround system from Wave Media--performance in the home blew me away.