I recently purchased a hot water pressure washer from this company and I couldn’t be happier with the experience. From the moment I walked in, they were extremely friendly, knowledgeable, and patient. They answered every single question I had and made sure I understood exactly what I was getting. There was zero pressure — just honest advice and solid customer service. They took the time to walk me through the features, maintenance, and setup so I felt confident using it right away. Overall, an

So glad I found this store! I first stopped at a place that sells similar equipment and the folks there weren't the nicest, the energy was off and I just felt like they would tell me whatever they thought I wanted to hear if it meant I was going to buy something.. I slept on it for a night and the next day I stopped by Watts Steam Store and boy I'm sure glad I did. The staff was so patient with me and answered all my questions, I did not feel pressured or rushed in the slightest, Michael, the ma

Highly recommend!!! The team here is incredible - the office ladies are very nice, I stopped by in search of some very specific fittings I needed for my misting system I use to keep my horses cool during these hot summer days. I went to 5 different stores all over town before Someone recommended I stop by Watts. Michael, the store manager knew exactly what I needed and got me on my way in no time. I’ll definitely be coming back whenever I need more parts for my system.