Washington Gas employee hung up as I was trying to give the address where I was when I was reporting a possible gas leak. I wasn't sure if to call 911 or not. The first employee said hearing the air and the brief gas smell was a gas emergency. The second employee said call 911. I did. The fire department was dismissive about the meter air noise, smell that wasn't severe and my allergy. I have video of the air noise at the gas meter. I had a life threatening allergic reaction to the gas odor. M

Worst public utility experience of my life. This company needs to be dissolved for the good of society.