Every thing was fine until I text Evan that he missed our biggest window in the home. Our master bedroom has 3 panes along with the sun screen. Not a big deal but he’s not concerned about fixing the issue even after I paid $447.00 that includes the $40 tip as well. So after all the denial and I’m not important anymore he says he’s too busy to make this right and I would have to wait 2 weeks until he can fit me in his schedule. I don’t think that is acceptable and the customer needs to be taken c

Evans and his team crushed it. Super easy to work with, excellent communication, and the lights came out looking awesome. Clean lines, perfect spacing, and it completely changed the look of our house at night. What I really liked is that it’s totally hands-off. They handle the install, any fixes, takedown, and even storage, which makes the whole thing effortless. The crew was on time, respectful, and clearly knew what they were doing. Highly recommend if you want great-looking lights without t

Answer to Vivid Services LLC: Given the total cost of the project, approximately $3,150, we expected your company to conduct a thorough evaluation of the issue, rather than prematurely concluding it was purely aesthetic. The problem's root cause could be related to the materials used or the installation process. Any concerns regarding seasonal shifting affecting the quality of the solar screens should be addressed by adhering to the warranty terms established with the customer in advance, ensu