Vertex was incredibly helpful as we moved into our new office space. Their turnaround time was fast, communication was clear and consistent, and they took the time to recommend additional solutions that genuinely made managing our day to day operations easier. Overall, a smooth and professional experience from start to finish. Highly recommend.

It has become clear that Vertex exists solely to collect payments. Quick to charge! They charge 70% upfront for a service you haven't used. Terrible with refund - 60 days for the refund to be processed. Very poor customer service. Terrible at resolving inquiries. Misinformation among colleagues. Everyone has a different story When the equipment stops working and after multiple failed attempts on my part to resolve these issues with vertex no effective solution is provided. I value my money and m