After spending 4 months getting a contractor to help with the removal of something falling off your house and being turned down or ghosted by 15 contractors, you can then begin the process of having no one answer your calls or return emails to help you with a permit. To put together a plastic shed, they put me through the ringer and made me a contractor before someone realized and/or told me that you don't even need a permit to do that (which makes sense). Several months later, someone contacted

Absolutely horrible customer service in the building and permit office

A very historic building serves as the City Hall Facility for University City! A must see if you are nearby!