United Air Temp - Gas Line Service in Towson, MD
Gas Line Service
4.4
89 Reviews
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Customer Reviews
We’ve been with United Air Temp for 13 years, and they never disappoint. Tical and Terrance were our technicians this time, and they were outstanding—courteous, professional, and extremely knowledgeable. They don’t give up until the problem is fully solved, which gives us so much confidence and peace of mind. Consistently excellent service over the years. Highly recommend this company!
I’ve been trying to resolve a billing issue for over three months and have not received a return call. I was charged hundreds of dollars, but I have not been provided receipts, documentation, or an explanation for why the charges were not covered under my service agreement.
Recently, the company contacted me to schedule another tune-up and suggested my agreement may not have been canceled, despite confirming my cancellation back in October.
This is only my opinion, but based on my experience,
I had an extremely poor experience with this HVAC company. My home warranty company connected me with United Air Temp on 12/22 and my ticket is STILL OPEN. I am sharing an excerpt of my formal letter of complaint as reference and a picture of the equipment that they left in my bathroom. (No one bothered to respond to my complaints.) Maybe my experience was a blip, maybe not, but I will never recommend this company.
"I am reaching out to you out of desperation to formally express my dissatisfact