What disconnection notice? I have paid my bill on time every month. I have a confirmation of every my payment for the past four months-Money removed from my account and went to Unisource Energy services. I think they’re trying to steal from Residential customers. They receive our money, but don’t acknowledge Receive payment. (My financial institution surely has said money has been paid to them) The Better Business Bureau will hear About this, also contacting the Arizona Attorney General - I

Local Guide · 17 reviews

Did you know that when someone calls & gets the address wrong that Unisource won’t call you to confirm or attempt to contact you in any way? Also you’re still on the hook for the bill that you didn’t have information about. Have they ever told you that? Also, they have the worst customer service. The people can’t actually help you, refuse to admit that the company made an error & refuses to give answers or be reasonable about their policies. My advice, just pay upfront, & use renewable energy (s