Ultra Safe Pest Management - Pest Control in Boston, MA
Pest Control
4.5
150 Reviews
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Customer Reviews
Scheduled an inspection because I saw a termite swarm in my bathroom. They were supposed to come out between 9 AM and 12 PM. Never got a phone call that they were coming or running late. By 12 PM, I still hadn't heard from them, so I cancelled. I don't give my business to companies that are disrespectful of my time. They didn't seem to care.
I have had a very frustrating experience with Ultra Safe Pest Control. I have repeatedly called to cancel my pest control service, but despite my requests, they continue to show up and bill me. What’s even more disappointing is the lack of communication—no one ever calls me back to address the issue.
It feels like my concerns are being completely ignored, and it’s unacceptable to continue servicing and charging a customer after multiple cancellation attempts. I would not recommend this company i
I paid nearly $3,000 for a full rat removal and exterior exclusion. Within a year, something chewed straight through one of the areas Ultra Safe sealed. When I contacted them, instead of standing behind their work, they told me the 3‑month warranty had expired and tried to sell me a $199 “discounted inspection.”
To be clear: this wasn’t a new issue — it was a failure of the original exclusion. A properly sealed entry point should not be chewable.
I expected accountability and professional foll