Great customer service, from the initial call for a quote and details how UPack works to the relo-cube arrival at the other end, unpacking it and final bill. All of their associates were friendly, helpful and professional!

Most useless company on the Island. Complete disregard of customer service. They won't even take the time to pick up the phone and call the building that you are moving into to make arrangements regarding parking. If you want a company that just sites policies for their lack of customer service this is your company. Use PODS and spend a little more for the services that you paid for. Otherwise be prepared to rent a U-HAUL, unpack the containers, load them on the truck, move it to your propert

U-Pack= Best Moving Service I have ever used. (I am retired Military having moved Multiple time throughout my career) Their Service is Convenient, and Safe. U-Pack provides a Great shipping product that provides protection you need for moving your "Goods" across Land and Sea. Outstanding Customer Service. Not one problem, moved over 6000 miles.