This was a great experience. My AC unit was very old and it was time for a replacement. After fielding a few different quotes, I decided to go with True North. The quote was very reasonable compared to other ones I received, and there were no surprise fees. The owner, Dmitriy, came in person for the initial consultation (which I was able to get on the same day I requested it!) and was super responsive throughout the process. Even before I had told him I wanted to book with him, he gave me helpfu

Contacted them to inspect my 10-yr old HVAC system - not cooling as it was before. Response was very quick and setting up an appointment is very easy. Dmitriy showed up on time and immediately did his diagnosis. He gave me a full detailed report - system condition, performance, remaining life, and most importantly, what he found as the issue. He then gave me all possible options so we can make an informed decision that will fit our needs and budget. He also gave us a glimpse of what to expe

Losing AC right before the summer months could have been a stressful situation but working with True North was an incredibly smooth experience. From the initial inspection to final installation, they were speedy, responsive, and clear every step of the way. A few weeks after the install (weeks with wonderfully cold air), I had some follow up questions for Dmitriy. Not only did he immediately get back to my texts, but he was even able to come out the same day to walk me through my questions with