I have a fully executed contract since December 2025 and they won't contact me to schedule the installation even after eMails stating they would. Even a BBB complaint didn't create an action on their part. I've eMailed, called, complained and NOTHING from this company. They don't care about their customers.

We had a great experience with them until September 2025. The rep came by and we got a deal with more panels and batteries. They started installation one day and we never saw them again. Their tools are literally still on our roof and our roof is now leaking from the unfinished work. It's now March 2026 and we've emailed and texted and haven't heard anything at all from TriSmart. AVOID at all costs.

This solar installation was great! TriSmart walked me through this process from start to finish. Every time I call my representative I get status updates. I checked out multiple services and companies before deciding on TriSmarts Microgrid program. This program came with tons of solar panels & multiple battery's included. I paid nothing out of pocket and TriSmart also bought out my contract with my current utility provider and became my provider going forward. If you're considering Solar or back