We had such a wonderful experience with Tompkins Flooring in Irvine from start to finish. Rick Imler the Flooring Consultant's visit to our home, his follow up calls and at the Irvine store made our encounters rather enjoyable. Rick is professional, responsive and genuinely committed to delivering high-quality service in addition to be being understanding to our needs when special medical circumstances caused our installation delays. He is attentive to customers' needs. Not pushy for a sale. Ca