Titan Alarm Inc. - Home Security in Oracle, AZ
Home Security
4.8
49 Reviews
5 ★
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Customer Reviews
This is the second time that we have used Titan for installation and service. Nick was our sales rep and Sal was our technician for both projects (business was done just over a year ago and home was just recently). Communication from all parties was consistent and effective, installation was top notch,and both projects are up and running. Thanks to the team at TItan for making us feel more protected at both our work and home. We will definitely refer business and use you for any future
The worst customer service I have ever experienced. Unresponsive. Full of excuses. Smoke and mirror tactics. I have asked repeatedly when we will have access to the system that was installed. I keep getting the run around that they have paperwork to complete. They promise someone will call and I have heard nothing. When I call the customer service department they tell me it is in another department and they can’t help me. I have two systems installed and not worth it. The sales person Ryan promi
Sal came in and was very informative. The last security company we had I felt was like a one night stand, but Titan came, did the consult and walked everything with me before installing any equipment.
Sal was very professional, didn’t leave any loose ends, and went over things as many times as it took for me to understand.
Thank you very much Titan Alarm and Sal