Titan Alarm Inc. - Home Security in Elfrida, AZ
Home Security
4.8
49 Reviews
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Customer Reviews
This is the second time that we have used Titan for installation and service. Nick was our sales rep and Sal was our technician for both projects (business was done just over a year ago and home was just recently). Communication from all parties was consistent and effective, installation was top notch,and both projects are up and running. Thanks to the team at TItan for making us feel more protected at both our work and home. We will definitely refer business and use you for any future
The worst customer service I have ever experienced. Unresponsive. Full of excuses. Smoke and mirror tactics. I have asked repeatedly when we will have access to the system that was installed. I keep getting the run around that they have paperwork to complete. They promise someone will call and I have heard nothing. When I call the customer service department they tell me it is in another department and they can’t help me. I have two systems installed and not worth it. The sales person Ryan promi
Sal came in and was very informative. The last security company we had I felt was like a one night stand, but Titan came, did the consult and walked everything with me before installing any equipment.
Sal was very professional, didn’t leave any loose ends, and went over things as many times as it took for me to understand.
Thank you very much Titan Alarm and Sal
Ryan did a fantastic job quoting our project. He explained everything in layman’s terms, and suggested upgrades to some of the equipment that actually saved us money!
Ryan has been very involved and follows up just to make sure our experience has been along the same lines as Titan Alarm’s philosophy.
The wait time after signing the agreement was originally estimated to be 4-5 weeks to receive materials and begin. They were able to schedule us earlier than estimated, and had enough techs onsite t
Titan has exceeded my expectations from start to finish. This is a company that says what they’re going to do, then does it 110%. You can tell this team enjoys what they do and has passion. Thanks for being rockstars. Big shout to Damiano, Mike M, Tyler and Jazmine!
Already started referring to friends and clients.