Titan Alarm & Fire Inc. - Home Security in Surprise, AZ
Home Security
4.8
706 Reviews
5 ★
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1 ★
Customer Reviews
I like the Company and representative Kevin always help with everything I need. I have three accounts. Very recommended.
Sent a text on Friday night with no expectation I would receive an answer until Monday (since it was the weekend.) Sabrina responded so quickly, within minutes, and gave me the exact answer as to what I needed to do to fix the smoke alarm. It had malfunctioned due to improper installation of batteries. Thanks so much Katrina!! This was the best customer service I have ever had. And knowing I have fire protection 24/7 gives me such comfort since I live alone. Titan is a great company!! Tha
I don't give reviews often, and I don't know if I've ever given a 1 star review, if there were 0 stars to give I would have done that for this company! Check their yelp reviews (2.8 stars) for a more accurate picture. Horrible customer service, literally let my cameras go blank for 3 months without telling me, then told me it was my fault. When I asked what it would look like for them to address the issue, they wanted to charge me hundreds of dollars, and went ahead and scheduled the appointm