Poor quality in products, and customer support, stay away.

Responsiveness, Quality

I bought 3 blinds. I installed them in my front room bay window. They are programmed (through the app) to work together, meaning that they all open/close together. So, when one of the motors burned out while the other two continue to work fine, it is clear that I received a defective motor. However, contacting customer support is impossible. When calling (during normal operating hours, Mountain Time), “there are no agents available at this time” is the message that is ALWAYS given. Their w