Messaged Sam at midnight he was here early the next day got the crawlspace pumped out and prepped to start drying.

We had water damage from a fridge leak. The Dry Out Guys came out within 2 hours on labor day to clean up the mess and tear out the flooring. Sam had great customer service and we knew we were in good hands with him. We had the Dry Out Guys do the repairs as well. Chris was easy to work with. They painted, fixed our kitchen cabinets and installed new flooring. They worked with the insurance adjuster and communicated with us every step of the way. Amy helped us through the whole process. I would

Quick response and competent drying work, but billing transparency was poor. I was given a verbal “around 2k” estimate with no written quote. Payment was requested before an itemized invoice was provided, and I had to ask multiple times to receive one. After reviewing the itemization, I identified an incorrect charge that I had them remove. Travel time was billed as labor without clear disclosure. Get a detailed written estimate and itemized billing before authorizing work. Communication surroun