Texas Roots LLC - Irrigation Contractor in Alamo Heights, TX
Irrigation Contractor
4.4
41 Reviews
5 ★
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1 ★
Customer Reviews
We hired them to remove some parts from our irrigation system to qualify for the SAWS rebate. While the work itself was done well, our experience with the pricing was frustrating.
We received a quote before they came out, but we were charged 1.5 times the original labor quote when the job was completed. They explained that they sent an extra person to finish the job faster.
After questioning the price, they did reduce it slightly, but the experience left us feeling misled. While the quality of
I would highly recommend not using this place of business. Their tech came out to work on our sprinklers and then we never saw him again. I had to do the work myself. The company said that they would send someone out to show me what they did (which never happened). Now they are wanting to be paid for not doing the work. Avoid at all costs. I went with Emerald and they were fantastic. This company will rip you off - stay away.
$915 for a $99 sprinkler controller. Another low quality company dependent on high margins to survive. Poor customer service on top of this. There are plenty of great irrigation companies in San Antonio. AVOID TEXAS ROOTS.