Tephra Solar & Roofing - Solar Energy Contractor in Sandy, UT
Solar Energy Contractor
4.4
758 Reviews
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Customer Reviews
Beware, they will push you to file a claim on your roof when there is no actual storm damage. They will hope the claim gets approved, but when it gets denied they will ghost you.
I just want someone to answer the phone...
2 weeks later..still no contact...tried email call text everything. Bought a house with this stuff installed but if you are looking for solar stay away. This is not even customer service, just ignoring..
Edit to respond: tried that already
Edit for your second response: so because I didnt make the purchase you can't have good customer service for me. I have your solar equipment that you installed and needed help and you guys would not answer. I wasnt
Have a system that was installed by Tephra. And when it works it’s fine. But in a years time we have had 3 micro inverters go bad. The first two times they were fine to come out and replace it under warranty after painful communication, 3 months later another inverter goes out and they say they have to start charging $200 as a truck fee to replace a faulty micro inverter. They then told me they were in contact with ApSystems to fix my issue remotely, after months and months of back and forth via