They need to hire more phone operators. The hold wait is unacceptable.

When you say its an emergency after hours they say they aren't open and disconnect you lol

TECO gas subcontractors came digging on our property looking for sewer and Verizon lines and busted a reclaimed water main pipe and did not tell anyone or fix the pipe. They just covered it back up and left. Cannot get in touch with them to come out and fix the pipe.