We had this company wire our home in 2021 with CAT6, CAT6a, and RG6 cabling. Recently, I contacted them to request a wiring schematic so we could plan some upgrades. Initially, I was told they didn’t have one. After following up, they admitted the schematic did exist but was lost when they transitioned to a new system. Losing critical documentation like this is a significant problem. Without a wiring diagram, any future work now requires extra time and cost to trace lines that should have been

We have had many great experiences with Sync Technology Integration! Gary, Chris, Blake and the rest of the team are always awesome to work with. They handle all of my alarm needs and are super quick to respond anytime I need help. Everyone is friendly, helpful, and provides great customer service. They also recommended a new subwoofer for my home theater. The music has never sounded better! Highly recommend them for anyone looking for reliable security, monitoring, surveillance and home technol

Edited: Changing my review to 4 stars after I got a hold of somebody through the number on Facebook and they put me on the schedule right away. Poor communication as of lately. We had such an easy time early on and right now we are having a big issue and no one is answering despite numerous attempts to contact them over the last several weeks.