Sun City Mechanical - Water Heater Service in Buckeye, AZ
Water Heater Service
4.9
555 Reviews
5 ★
4 ★
3 ★
2 ★
1 ★
Customer Reviews
They don't service commercial air units if they are attached to a "mobile home" so I guess I'll just sit here in the heat
Purchased a unit from this company and they stated they were unable to service that brand of unit anymore. Asked us to go through a new company, which we did, who fixed things quickly without the many excuses we were given. Emailed with an office person who said they would make it right by paying our labor charges from the new company. Never received the supposed “check in the mail!”
The team came out for routine AC maintenance today. The compressor went bad on them - the unit was only three years old. They sourced the part, came back and stayed past 6pm to be sure we had cold air blowing. Great service and so thankful on this 110 degree day for those repairmen - Team Brody for the win!!
Do Not buy an ac from this company. I purchased a unit in November of 2023.
5/25 the unit is running but not cooling below 82 degrees. It keeps running but it isn't cooling. The scheduler couldn't get a set appointment for me in a week. She had add on appointments that the technician might or might not be able to make. There shouldn't be any issues like this with a new unit and then to not be able to get an appointment within a two weeks time is unacceptable. A technician finally came and said t
Never leave reviews, but would rate zero stars if possible. Double charged both me and my mom for the same invoice and still having issues with refunds/credits two months later. While I would say the people are nice and the work is quality, they do not know how to run a small business and adequately deal with back office issues. Very disorganized office staff that provide a terrible experience.
Dishonest company. Alex Casting showed up to my home and took a look at my ac unit that wasn’t working. He supposedly found the issue but did not show up with tools to complete the necessary repair. (Clogged drain line). Simple maintenance issue and he didn’t have tools to correct it. Made promises to show up the next day to repair at no additional cost. He never showed up as promised and office lady (Ashley) could care less that i am still without AC in 100+ degree weather. She made it clear th