They were helpful and had a better price.

I have received so far excellent service from Suburban Propane. Cheri is the person I dealt with has been very attentive to my concerns and has responded according to my expectations. I definitely recommend them.

The recurring auto-fill service is the highlight — they monitor your tank and fill it as needed without you having to think about it, which is very convenient. However, the cost structure is frustrating. You pay a tank rental fee, and on top of that, you are still responsible for repair costs if something goes wrong with the tank. If I am renting the tank from them and do not own it, I should not be footing the bill for repairs — that should be the company's responsibility. It feels like you are