As long as you get an attentive person, the experience here is good. Make sure when you set up your rental, you are given the unit number and access code over the phone, along with confirming all charges are correct. If you have your own renters insurance, you do not need their liability insurance-- and they will waive it if you provide proof. Be sure to do this before you commit to paying, as they will automatically charge this at the time of rental. (and getting them to respond to refund it

Reserving and paying for the unit is easy, but their customer service is terrible. They never answer the phone or return messages. I've called multiple times about my unit getting flooded because of how the ground is pitched, never received one call back. The power went out during a storm and instead of helping anyone get in or out of the property, the employee just left us all there. We had to figure out how to put the gate motor into manual mode so people could leave. I would not recommend thi

Loved my experience here! Dacia and Angel were extremely helpful in helping me find the right unit. Service was 10/10 and would definitely recommend this facility