Sparrow & Sons Plumbing - Plumber in Chapel Hill, NC
Plumber
4
58 Reviews
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Customer Reviews
Never thought I would say this about a plumber, but this group is great. They care about doing the right job, aren't trying to oversell you stuff and are friendly.
I was fine with last week's cancellation by this company due to the emergency with the Chantal. However, today they did not show up for the rescheduled 8-10 slot. When I called the person answering the phone said, they had me done for 12-2 (their mistake not mine). It is now 2:30 and nobody showed up. My time is valuable too.
At my request, Ken gave me a courtesy call when he was on his way. Ken iis a master plumber, working efficiently and effectively.
He's got a great attitude.
Thank you!
The plumbers were on time, friendly, and helpful.
I was walking out of my house at 6am when I noticed a leaking hot water heater. I called the after hours line on my way into work, they answered and a technician called me back an hour later. I sent a pic of the issue so he knew what to bring. The issue was resolved by 10 am. I was SOOOOO impressed with how quickly and professionally this was taken care of. Thank you. I will always use Sparrow and sons.
Ken installed a new kitchen faucet for us. Like other Sparrow folks I've interacted with, he was very courteous, personable and did first class work.
Had Ken from Sparrow and Sons come by to help with a running toilet. He fixed it quickly and even helped with another issue that was not apart of the call. Super knowledgeable and friendly service, would recommend them to anyone needing a reliable plumber.
Simply put these guys rock! I have used Sparrow for both emergencies and for planned work. While I enjoy the latter, it is comforting to see Sparrow recover from the former.
The staff is efficient, friendly and knowledgeable. If you are in need of a Plummer, I cannot recommend Sparrow and Sons strongly enough. Do yourself a favor and give them a call.