On July 1 I entered a contract with Southland pools for a pool enclosure. The company didn't apply til August, as my HOA has a 30 day policy to respond to projects, at the end of August they responded that they would not approve the project, citing building specifications, height restriction. The company advised against submitting another proposal, one with drawings because it would just be a waste of money. I asked for a refund and the employee said only the owner/manager, ****** ******, could