I live in a place with strong sun exposure, and they explained how heat expansion during the day and contraction at night was gradually loosening fasteners. That repeated movement over years was creating micro gaps for water entry.

Complete disaster! I was trying to get a quote for my mother in law but couldn’t even get honest answers out of them. First they showed up late and smelled of pot, very unprofessional. Once they got up on the roof to inspect the minor shingle damage they attempted to cause more damage to a completely different section. After that they told my mother in law she would need a new roof. When I tried to call the home office they said they would call us back and we still have yet to hear from them (tw

The good reviews are just as deceptive as they are. They said not to worry about the insurance deductible, that they will simply overcharge my insurance to offset it. When I asked the legality of that, they said that what my insurance “doesn’t know won’t hurt them”. Red flag number one. I didn’t feel comfortable with that, so I decided to move forward with the claim and just pay the deductible. I paid over $6,000 two months ago and have gotten anything but excuses about why they can’t get starte

I am updating my previous review following a direct conversation with the owner. They were highly responsive and took the time to communicate thoroughly regarding my concerns. After discussing the situation in detail, it became clear that the work I initially requested falls outside of their typical scope of services. That said, they have still offered to come out and help identify the underlying issue—something that other companies I have engaged over the past five years have not been willing

We had such a great experience with Smith & Ramirez Roofing. From the very beginning, Alex made everything feel manageable and clear. He was patient, took the time to explain each step, and never made us feel rushed or overwhelmed with decisions. What really stood out to me was how smoothly everything came together. The crew was organized, respectful of our home, and worked with such efficiency. You could tell there was a strong plan in place and they followed through exactly as discussed. It’

Smith & Ramirez Roofing exceeded my expectations from start to finish. Alex and his entire team were outstanding. Alex took the time to answer all of my questions and was incredibly thorough in explaining exactly what needed to be done, which gave me a lot of confidence in the process. The roofing team then followed through flawlessly, executing the plan with precision, professionalism, and attention to detail. Everything was completed efficiently and exactly as promised. If you’re looking for a

We recently had our roof replaced by Smith & Ramirez, and the whole experience was honestly way smoother than I expected. The crew showed up on time, got straight to work, and kept everything really organized. They were respectful of the property and did a solid job cleaning up at the end of each day, which I really appreciated. The quality of the work looks great—everything feels sturdy and well done, and you can tell they paid attention to the details. Communication was also really easy throu

I've had the pleasure of working with Alex on many projects. Great workmanship and customer service! Highly recommend!