Jason and Eric run a first class customer experience. They are responsive, knowledgeable, and work to satisfy the customer needs. They listened to the need I had, talked me through different options, helped me understand the features they offered, showed up on time, and delivered a white glove installation. They did not try to up sale me or push a solution that was more than my need required. They were a breath of fresh air and I recommend them strongly.

Thanks so much for the 5 star review! It means a lot to our team here at Smart Home by Design.

I want to recommend Smart Home by Design but first it might help you to know the backstory: About two months ago we woke up around 4am, thanks to an alert from our Ring camera showing a video of a man looking into one of our downstairs windows. Apparently shopping for something to put into the backpack he was wearing. This was bothersome. I've lived in Germantown for over 20 years and really never given serious thought to this scenario. Of course, I reported it to the Germantown police, who ar