Updated Review: I heard from the owner and we discussed the communication and technical issues in detail. Although her response here says they attempted to email and call me, I didn't receive any of that. She now knows that part of the problem. I can say she listened and said she would work to resolve those communication issues. In the meantime I can contact her directly. My back door sensor was moved to a better location, the technician called tech support who discovered a needed software updat

Cutting off semi trucks on I-26 in sc while holding your phone to your ear is extremely dangerous for yourself and other drivers. Van plate #rjk9539 nc. Do better.

Jenelle Jackson owner I used to use ADT SECURITY now I have silver shield in my business and my home good people in the company they are here when you need them they care and they listen