Horrible, horrible experience. My parents home is still not completed. It’s been over a year. No follow up’s, no follow through. I work for in home servicing and the way my parents have been serviced is simply not acceptable. The emergency my parents faced with their home is far less worse than the service they have received from ServPro. Please, please, please do not utilize them. They’re not even licensed to work in the state of Arizona. I’m seeking legal help for my parents because the minute

Servpro took care of my home and made the process with the insurance streamline! I had a huge water leak that damaged half of my home. the call went out to the company on a Sunday to help and they showed up within 2 hours and started cleanup immediately mitigating any issue for mold growth or further damage to occur in the home, thank you servpro for all of your personnels professionalism! you all are masters of your craft!

I had an extremely frustrating experience with Serve Pro when I reached out for an estimate to repair my fire-damaged home. From the very beginning, they were more concerned about getting my insurance information than actually providing an estimate. I told them I wanted to handle communication between them and my insurance, but they were insistent, so I reluctantly provided my details. They then informed me that they charge an outrageous $340 for an inspection. Yet, when they sent a general con