SERVPRO of Jamaica Plain/Roxbury - Fire Damage Restoration in Boston, MA
Fire Damage Restoration
4.5
35 Reviews
5 ★
4 ★
3 ★
2 ★
1 ★
Customer Reviews
Extremely unhelpful and unprofessional services. I paid $300 for an estimate I never received. The team was late, unprofessional, and refused to share a quote. After a brief walkthrough where they asked no questions, they informed me via phone that they would not provide the promised quote. They kept the $300 fee without delivering the service. Avoid this branch at all costs.
I had a really disappointing experience with this SERVPRO location. The prices were much higher than expected, and the quality of the work didn’t match what I paid for. On top of that, the management was very unprofessional — instead of helping me understand my options, I felt pressured to pay upfront even though I had insurance. The whole process left me feeling uncomfortable and frustrated.
I wouldn’t recommend this branch based on how things were handled. Hopefully, they take the feedback se
Awful experience with disingenuous people. They will not send quality help and will not solve problems.