SERVPRO of East Central Cincinnati - Fire Damage Restoration in Mason, OH
Fire Damage Restoration
4.6
146 Reviews
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Customer Reviews
We reached out to Servpro for some help on a potential mold problem. We recently had our roof replaced due to a leak. Insurance also covered painting due to water staining, but we wanted to make sure there wasn’t anything more of concern behind the drywall and in the attic. Our representative Brandon J. was extremely knowledgable and thorough while using some amazing technology. Photos and guidance on next steps were provided and we couldn’t be more appreciative. Highly recommend reaching out to
They showed up 30 minutes late to my business, guaranteed the carpets would be dry when they left, and the carpets were not visibly cleaner than from before. I had to open with the carpets still soaked… Unprofessional, unreliable, and misleading!
This is the first time I’ve used Servpro for carpet cleaning. Many of my other clients have used them for water and fire restoration services and have been very pleased. I was very grateful for the attention to detail that they had. Not only was the carpet cleaning the best we have had but I had asked for our couch to be cleaned as well. But it turns out there was a warning tag saying I needed to use a different type of cleaning. Even though they did not offer that type of they put me in contact