Jim the owner, Rob and their team was excellent. We had a flood in our house and we were in panic mode! Jim was ALWAYS available whenever we had any questions. Jim and Rob kept us calm by answering our questions patiently and professionally. They always showed up and on time, was thorough, clean and meticulous in their work. From start to finish they were 5++++++ stars. Highly recommended! Thank you ServiceMaster Restore!!

Jim is awesome! Very honest and knowledgeable. Thank you for taking the time to explain and give me a detailed assessment!

Conroy was terrific very professional and timely with his arrival and temporary repair of my roof. I recommend using these guys!!

High level professional helps us to remove mold from the house! Very honest and helpful!

There are not enough superlatives in any language to describe the quality of customer service that Jim Conroy at ServiceMaster Fire & Water Restoration By Rapid Response, has provided. He is a true professional, as well as a patient, kind, and understanding person. I live in New England and hired Jim to deal with a hoarding tennant who left the unit with mold from an unresolved flood, and several feet deep of insect/mold contaminated garbage. The degree of contamination and filth was so grea

We had a fire in early Feb 2022 and everyone was so helpful and friendly. Jim was out the day of the fire just hours after it was out out. He had a team come in right away to start the process of cleaning up. They immediately started a bunch of fans to filter the air. They came through with hazmat suits and took pictures of everything. This list was so helpful for our insurance claim and without them we would've missed all the little things that quickly added up. I would've said we have some toy

When we had a washing machine flood our home, Jim and his crew promptly showed up and helped us find out what our actual situation was (luckily it was MUCH better than what we had feared). Each member of his team was respectful. courteous, and professional. They clearly communicated exactly what the situation was and they explained the options that we have to take care of it. We hope never to have to call on them again, but should the need arise, we know people we can trust. Thank you so

Water damage-related cleanup & repair, Mold inspection