If I could give them a zero I would. We signed up for a year contract in April to start in June. It is now September and after numerous attempts asking when they will be here and numerous attempts of them saying they will come, they NEVER did. When I called to complain they were horrible and said they wouldn’t because I upset them. Then when I told them I would let everyone know how bad their customer service was they told me they didn’t care because if wouldn’t affect them. Wow, just wow. HORRI

I’ve been a loyal customer of Septic Solutions for over four years, but after my recent experience, I can no longer recommend this company. Over the weekend, my septic alarm went off repeatedly. I had previously paid a $115 trip fee for a similar issue, where a technician simply reconnected a hose. I left a message over the weekend and received no callback by Monday. I followed up Tuesday morning, and while I wasn’t opposed to paying for a new service call, I wanted to make sure I wasn’t being c