The Service Tech, Nathan was amazing. He deserves 5 stars. The experience with Sears was dismal. Everything is AI and they make it impossibe to speak with a live person. This took 4 weeks to get this repair done - in my area, they only repair on Tuesdays (Patagonia, AZ). They cancelled the appointment on week 3 and moved it to week 4 so I was without an oven this entire time. If it wasn't for them handling the extended warranty repair on my kitchen appliances, I wouldn't ever use them for anyth

Thank you for the amazing 5-star review, Nohemi! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Excellent job. Very dependable and trustworthy!