Parents bought a brand new Samsung refrigerator from Home Depot (who is also refusing to offer a solution or result) 2 days before Thanksgiving, the freezer stopped working before Easter, it’s been over 3 weeks since the top portion/refridgerated part has worked. My parents are taking off work to be home for a Sears repairman to come, the first repair man was completely unprofessional and was on the phone the entire time complaining about having to take the back panel back off after he had alrea

Bobby was so nice and informative! Thanks Bobby for your professionalism

HorribleThey didn't show up for 3 days , like they were supposed to they kept telling me every couple hours, they'd be there and little bit never showed up.I missed work and everything.And then when they showed up , the guy said he wasn't for sure , but he thinks it might be a motherboard going out